Privacy Policy

Last updated: July 7, 2026

RAYLUX respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website and inquiry forms.

Information We Collect

When you contact us or submit an inquiry, we may collect:

Your name
Email address
WhatsApp or phone number
Company, country, product models, order quantity, and message details

How We Use Your Information

We use your information to:

Reply to your product inquiry
Prepare quotations, product recommendations, and sample information
Communicate about orders, OEM requirements, packaging, shipping, or after-sales service
Improve our website, product information, and customer service

Information Sharing

We do not sell or rent your personal information. We may share necessary information only with service providers involved in website hosting, form delivery, email communication, shipping, or order support.

Third-Party Services

Our website may use third-party services such as website hosting, email routing, and form submission tools. These providers may process inquiry information only to help deliver the requested service.

Cookies and Analytics

Our website may use basic cookies or analytics tools to understand website visits and improve user experience. You can manage cookies in your browser settings.

Data Security

We take reasonable steps to protect inquiry information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or storage method is completely secure.

Your Rights

You may contact us to request access, correction, or deletion of your personal information.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at linasher59@gmail.com.